Our Best Rate Policy at Chikurakutei

We guarantee that the accommodation rates offered on our official website are the most affordable available online under the same conditions.
If, within 48 hours after your reservation, you find a lower price listed on another online booking site for the same stay date, number of guests (per room), room type, meal plan, and included benefits—and the room is still bookable—we will match that lower rate.

• At the time of booking, we offer the best rate available among all major Japanese online travel websites for the same plan and conditions.
• The guarantee applies when all conditions are identical, including stay date, reservation date, number of guests, room type, payment method, cancellation policy, and check-in/check-out times.
• Even when compared to plans that include the same amenities, benefits, and additional services, our official rate remains the most advantageous.

Best Rate Guarantee Conditions

• The same property (Chikurakutei Ryokan)
• The same length of stay (check-in and check-out times)
• The same stay dates (arrival and departure dates)
• The same payment method
• The same number of guests per room
• The same cancellation policy
• The same meal plan
• The same benefits and services (including amenities)
• The same room type

Rates Not Eligible for the Best Rate Guarantee

• Non-public rates such as secret deals or exclusive offers
• Special rates offered through employee benefit or corporate welfare programs
• Rates from different ryokans or hotels
• Rates for different stay dates
• Rates for different room types
• Rates for a different number of guests per room
• Rates set independently by travel agencies or third-party booking websites, over which the ryokan has no control